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Equity, Diversity and Inclusion

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Introduction
Understanding the Terminology
  • Diversity
  • Inclusion
  • Equity vs Equality
  • Emotional tax
  • Intersectionality
  • Unconscious bias
Understanding the Canadian Legislation Background
Defining and Understanding Bias in the Workplace
  • Definition and Types of Bias
  • How Bias Works Against Us
  • Implicit Association Test
  • Why Removing Bias is Important
  • Removing Bias from the Recruitment Process
  • Self Reflection Exercise
  • Diversity is a Competitive Advantage
  • Positive Impact of Diversity and Inclusion in the Workplace
Case Study - the Bloomer Experiment
Solutions and Best Practices
  • Define Clear Standards
  • Measure Results
  • Notice and Evaluate
  • Make Accountability the Rule
  • Boost Coaching, Mentoring and Sponsoring
Review

Available Courses

  • Introduction

  • Service Excellence

  • Wine Service

  • Kitchen Knowledge

  • Steps of Service

  • Equity, Diversity and Inclusion

  • Mentoring

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